Introduction

At Watan First Human Resources, we value our customers' privacy and are committed to protecting their personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and other relevant data protection regulations.

This statement outlines our practices regarding the collection, use, and protection of personal data.

Privacy Policy

This policy is established between Watan First Human Resources, hereinafter referred to as "the Company," and the visitors of the website or application, as well as the customers of Watan First Human Resources, hereinafter referred to as "the User," to clarify the nature of the data collected from users when visiting the website and how it is handled.

In compliance with the Personal Data Protection Law, the Company takes appropriate and necessary measures to maintain the security of personal information and protect it from loss, unauthorized access, misuse, alteration, and unauthorized disclosure. These data may not be disclosed or shared unless it aligns with applicable regulations, is requested by a legal provision, or is required by a court, government, or regulatory authority to fulfill any obligations issued by administrative and regulatory bodies in the Kingdom of Saudi Arabia. Additionally, the Company may disclose personal data when it deems it necessary to provide products, services, or technical support, as outlined in the "How We Use Information" section.

Collected Information

The Company collects various types of data in the course of its operations, including:

1. Personal information, such as name, phone number, mailing address, email address, and certain payment details.
2. Technical information, such as device identifiers, IP addresses, cookies, browser type, and operating system.
3. Usage information, such as how users interact with the Company’s website, navigation patterns, and data related to viewed or clicked content and advertisements.
4. Registration information, such as details provided when creating an account, registering on the website, downloading content, or subscribing to a product or service.
5. Communication data, such as customer support inquiries and user feedback.

How Information is Collected

Personal data may be collected in various ways, including:

1. When registering, signing a contract with the Company, or using any of its products or services.
2. When filling out and submitting a form via the Company’s website, mobile applications, email, or phone calls to the Company’s contact center. This includes any personal data provided when making inquiries or participating in promotional offers.
3. When interacting with the Company’s social media posts or communications.
4. When browsing the Company’s website, including data on visit history, time of access, internet browser type, and referral methods.

How We Use Information

The Company uses collected data for several purposes, including:

1. Conducting research and analysis to enhance the Company's products, services, and technologies, and improving the user experience and offers.
2. Advertising products, providing promotional offers, and marketing the Company’s products and services.
3. Developing and improving the Company’s website and applications, enhancing service performance, and ensuring consistent service quality.
4. Conducting analytics, including usage and performance analysis, and building a user database.

Data Storage and Disposal

The Company securely stores and processes users' personal data. Personal data is deleted once its intended purpose is fulfilled, except in cases specified by applicable laws, regulations, and policies in the Kingdom. However, the Company may retain personal data beyond its original purpose if all identifiers linking it to a specific user have been removed.

User Rights

Users have the right to request the cessation of advertisements and marketing promotions. They also have the right to request the correction or updating of their personal data. Additionally, users may request the deletion of their personal data once it is no longer needed, provided that this does not conflict with the purpose of its collection.

Consent

We obtain your consent before processing any personal data for purposes that require it under the Personal Data Protection Law. You have the right to withdraw your consent at any time.

Data Sharing and Disclosure

We do not share your personal data with third parties except when necessary to provide our services, for legitimate business purposes, to comply with legal obligations, or to protect our rights. When data is shared, we ensure appropriate safeguards are in place to protect your privacy.

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Disclaimer

The Company is not responsible for any damages or losses, including but not limited to direct, indirect, special, incidental, or consequential damages resulting from or related to the use of the website, inability to use it, performance failures, errors, defects, interruptions, operational delays, system failures, or errors.

The Company's website and mobile applications may contain links to third-party websites that are subject to separate privacy policies. These third-party websites are not under the control of the Company, and the Company disclaims any responsibility for their privacy policies.

This policy does not create any contractual or legal rights or obligations between the Company and any third party. Additionally, it does not apply when users access third-party websites. The Company is not responsible for the content of third-party websites and does not represent any third party. Therefore, we recommend reviewing the privacy policy of each linked website.

By accessing the Company’s website or applications, users agree to this Privacy Policy and acknowledge the Company’s right to disclose personal data when necessary. This policy may be modified by the Company at any time, and any updates will be published on the website. Such publication shall serve as notification to users, so we recommend checking the policy periodically.

Furthermore, the Company does not guarantee the accuracy, adequacy, completeness, or timeliness of the data, materials, products, and services on the website, nor does it guarantee error-free use of the website.

How to Contact Us

Users can contact the Company's website administration via the following email:

privacy@watanfirsthr.com