FAQ

How can I file a complaint?

You can reach out to us through our social media accounts or by calling our unified number: 920029918.

What is Watan First For Human Resources Company?

WFHR (Watan First Co. For Human Resource) aims to provide the market with national and foreign manpower, highly qualified in more than 100 professions, as well as to provide innovative solutions to human resources departments in various sectors. 

Moreover, to provide the best services for our clients, we work in accordance with the latest international standards on improving the educational and practical capabilities of its cadres. 

What are the services provided by Watan?

Watan Human Resources Company provides human resources and manpower services, in addition to offering solutions for the individual sector (residential) and the business sector (institutions, companies, and government agencies) through various services such as: Monthly domestic labor service for the individual sector. Hourly domestic labor service for the individual sector. Professional and non-professional labor services for companies and the business sector. Other services and various solutions in the human resources sector.

Where is Watan located?

Watan’s head office is located in Riyadh, Sahafa district – Thumama road. The company has 1 branch .To view the branches’s locations, click here 

How can I request Watan First For Human Resources Company's services?

That can be done through one of the following methods: 


  • Watan application on smart devices. 
  • Watan’s website. 
  • Email Info@watanfirsthr.com 
  • Call 920029914 

Does Watan allow interviews to select the ideal candidate for the job?

Yes 

When is manpower provided?

The duration depends on the profession itself, nationality and the required quantity. And that is completed after the agreement is confirmed, and the contract fees is paid. 

What professions does Watan provide to the business sector (companies, institutions, and government agencies)?

Watan provides more than 240 professions to meet the needs of the diverse business sector. 

Does Watan provide an ATM bank card for the worker (s/he) in the business sector?

Yes, we provide that to all workers. And we transfer salaries to the card at the beginning of each Gregorian month. 

Does the company provide medical insurance for the worker (s/he) in the business sector?

Yes, and the ID card is sufficient when visiting the medical centers, without the need to present the insurance card. 

Is it possible to replace the worker (s/he) in case of illness or refusal to work?

Yes (in accordance to the agreed upon dropout rate in the contract) 

Can the worker (s/he) travel outside the Kingdom of Saudi Arabia with the client?

Yes, but a security deposit must be paid for this service, and it is a refundable amount upon the worker’s (s/he) return to the Kingdom of Saudi Arabia. That is in addition to the government exit and entry fees based on the travel period. The relationship manager should be contacted as well to sign the documents. It is also imperative for the client to obtain the necessary visas for the worker (s/he) to enter the country he wishes to travel to, according to the requirements of each country. 

What are the hourly professions offered by Watan for the home sector?

  • Household cleaning service. 
  • Personal care service. 
  • Babysitting service. 

How can I request the hourly home labor service?

You can do so by contacting Watan through: 


  • Mobile: 920029918 
  • Email: Info@watanfirsthr.com 
  • Web: watanfirsthr.com 
  • Visit one of Watan’s branches. 

When is the hourly home labor service provided?

The service is usually provided immediately but this might vary depending on availability. 

What does the full price of the home worker service include?

The total contract value includes multiple expenses, including: 


  • Service value. 
  • Recruitment costs and expenses. 
  • Government fees and accommodation fees. 
  • Worker salaries. 
  • Travel ticket. 
  • Medical insurance. 

Watan’s replacement guarantee in case of: refusal to work, escape and illness (according to the company’s policy).

What are the monthly professions offered by Watan for the home sector?

  • Housekeeper. 
  • Private driver. 
  • Private cook. 
  • Personal care. 
  • Domestic worker. 

Are there any penal clause in case the customer wishes to cancel the contract before its expiry?

Yes, and conditions differ from one contract to another. 

What are the required documents for signing the contract?

  • National Identity. 
  • Home address. 

What are the required documents for signing the contract and receipt?

  • National Identity/Residential permit. 
  • Family record. 
  • Business card or identification certificate from the employer. 
  • Home address. 
  • Proof of wife’s presence within the Kingdom of Saudi Arabia (for non-Saudis). 
  • Car insurance (for the private driver service) 
  • All documents must be valid and in effect. 

Call Anytime

92 002 9918

Watan First HR

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